Return Policy
ALL SALES ARE FINAL. However, we are more than happy to exchange an item IF THERE IS SOMETHING WRONG with the order or if the product has a defect. Exchanges can only be done 7 days after delivery, please contact us within 7 days.
We reserve the right to refuse any exchange if we believe the items purchased are intentionally damaged or have been misused.
All SPECIAL ORDER / PERSONALIZED (this includes ALL rings, anything in custom size options, and all items with initials, as well as ALL non-ceschic Fine Jewelry) items are final sale and will not be refunded once an order has been placed.
All lead times are indicated in the product descriptions-as long as an item is delivered within this given lead time, we will not refund payment/cancel an order. If you have questions about personalizing a piece or about the availability of an item, please contact info@Ceschic.com BEFORE placing your order.
We are not responsible for return shipping charges and the original shipping charges are non refundable.
Please note that if you've ordered multiple items, we batch them together as one shipment, unless otherwise discussed via email.
ALL NON CesChic BRANDED ITEMS ARE COVERED BY THE MANUFACTURE WARRANTY .
EYEWEAR:
Limited Warranty coverage against manufacturing defects in material or workmanship.
Collapsible content
WHAT IS COVERED BY WARRANTY (examples):
- Delamination and/or peeling of sun lens coating
- Bubbles or imperfections in lens coating
- Premature flaking or deterioration of frame coating
- Soldering defects of temple hinges and/or barrels
WHAT IS NOT COVERED BY WARRANTY (examples):
- Normal wear and tear (scratches or pit marks on sun lenses )
- Any damages caused by accident, abuse, neglect, shock, improper use or storage of product
- Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc…)
- Damage caused by unauthorized modifications or repairs
- Loss of eyewear
- Prescription (Rx) lenses
(ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION)
LEATHER GOODS ALL SALES ARE FINAL